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Job Role : Quality Assurance Technician

GCB Cocoa UK is a Chocolate and Cocoa processor based in Suffolk and are currently seeking a Quality Assurance Technician to join the team.

Roles and Responsibilities:

Assist with setting up and operating a Quality Assurance laboratory to screen all incoming raw materials    and finished products manufactured on site.

  • Ensuring legislative food safety requirements and specific customer practices are adhered to.
  • Continuous management of HACCP and alignment to BRC requirements.
  • Undertaking internal audits relating to GMP and finished product requirements.
  • Maintain traceability, hygiene, quality, and process records with validation of results, identification of trends, root cause analysis where applicable and instigation of corrective actions.
  • Work closely with third party certification bodies for sustainability, religious and ethical obligations.
  • Carry out sampling and investigations for microbiological, allergen, nutritional or customer requirements.
  • Working with essential service providers such as, Pest Control, Hygiene, and workwear providers.
  • Assist with new product/process trials.
  • Communicate effectively with all the departments across all levels.
  • Flexibility to carry out additional duties as deemed necessary by the business.



  • Minimum 5 years food industry experience preferably in a QA or Technical role
  • Proficient in BRC, HACCP and legislative food safety requirements.
  • Internal auditing experience.


  • Experience in chocolate manufacturing/handling and/or cocoa processing.
  • Intermediate HACCP and Food Safety qualification.
  • Food Safety auditing/inspection qualification
  • Competent in Microsoft applications including outlook, word, excel. Power point etc.

The ideal candidate will be a team player as well as self-motivated. Key attributes will include someone who pays particular attention to detail and who carries out their duties to a high standard with confidence, honesty, and passion

How to apply

A new GCB Cocoa UK team built on decades of experience in chocolate and cocoa production, sales & technical expertise.

Vertically integrated supply chain servicing a new Purpose Built Facility with a traditional liquid manufacturing process and a notable range of solid chocolate options. Fully segregated dairy free dark production line for a range of both solid and liquid chocolates.

A cocoa processing facility is planned on the same site with operations starting in 2024. Future expansions for both chocolates and semi finished to follow.